Duo

Terms of Service

Last updated: February 13, 2026

1. Acceptance of Terms

Welcome to the DUO Display website. By accessing or using our website at duodisplay.com ("the Website"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Website. These Terms constitute a legally binding agreement between you and DUO Display ("DUO," "we," "us," or "our").

DUO Display is a global manufacturer and provider of modular exhibition solutions, trade show displays, large-format fabric printing, and corporate retail design services, operating across France, Germany, Canada, and the United States.

2. Use of the Website

2.1 Permitted Use

You may use our Website for lawful purposes only, including browsing our product and service offerings, requesting quotes, contacting our team, subscribing to our newsletter, and learning about DUO Display's capabilities.

2.2 Prohibited Conduct

You agree not to:

  • Use the Website in any way that violates applicable local, national, or international laws or regulations.
  • Attempt to gain unauthorized access to any part of the Website, its servers, or any connected databases or systems.
  • Introduce viruses, malware, or other harmful material to the Website.
  • Scrape, data-mine, or use automated tools to extract content from the Website without our prior written consent.
  • Impersonate DUO Display, its employees, or any other person or entity.
  • Use the Website to transmit unsolicited advertising, promotional materials, or spam.

3. Products and Services

3.1 Product Information

We make every effort to ensure that the product descriptions, images, and specifications displayed on our Website are accurate. However, we do not warrant that product descriptions, photographs, or other content on the Website are accurate, complete, or error-free. Colors, dimensions, and finishes shown on-screen may vary from the actual product due to differences in display settings and manufacturing processes.

3.2 Quotes and Pricing

Prices and quotes provided through the Website or by our sales team are estimates and may be subject to change based on project specifications, materials, quantities, and delivery requirements. A formal quote or proposal will be provided for your review and approval before any work commences. All quotes are valid for 30 days from the date of issuance unless otherwise stated.

3.3 Custom Orders

Many of our exhibition solutions are custom-designed and manufactured to your specifications. Once a custom order is confirmed and production has commenced, cancellations or modifications may not be possible or may incur additional charges. Specific terms for custom orders will be outlined in individual project agreements.

4. Intellectual Property

4.1 Our Content

All content on the Website — including but not limited to text, graphics, logos, images, photographs, videos, product designs, software, and the overall layout and design — is the property of DUO Display or its licensors and is protected by intellectual property laws. The DUO Display name, logo, and all related trademarks are our registered trademarks.

4.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Website without our prior written permission.

4.3 Your Content

When you submit content to us through the Website (such as project briefs, design specifications, or brand materials), you retain ownership of your intellectual property. You grant DUO Display a non-exclusive license to use such content solely for the purpose of fulfilling your project requirements and providing our services.

5. Quote Requests and Communications

When you submit a quote request, contact form, or partner application through our Website, you agree that:

  • The information you provide is accurate, complete, and current.
  • We may contact you by email, phone, or other means to discuss your inquiry.
  • Submitting a request does not create a binding contractual obligation on either party.
  • Any binding agreement will be formalized through a separate written contract or purchase order.

6. Newsletter and Marketing Communications

By subscribing to our newsletter, you consent to receive periodic emails about our products, services, industry insights, and company news. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by contacting us directly. We will process your unsubscription request promptly.

7. Disclaimer of Warranties

The Website and its content are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, DUO Display disclaims all warranties, express or implied, including but not limited to:

  • Implied warranties of merchantability and fitness for a particular purpose.
  • Warranties that the Website will be uninterrupted, secure, or error-free.
  • Warranties regarding the accuracy or completeness of Website content.

This disclaimer does not affect any warranties that apply to physical products purchased from DUO Display, which are governed by separate product warranty terms.

8. Limitation of Liability

To the maximum extent permitted by applicable law, DUO Display and its directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of, or inability to use, the Website. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses, even if DUO Display has been advised of the possibility of such damages.

Our total liability for any claim arising from or related to the Website shall not exceed the amount you paid to DUO Display, if any, for accessing the Website during the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless DUO Display and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your violation of these Terms, your use of the Website, or your infringement of any third-party rights.

10. Third-Party Links

Our Website may contain links to third-party websites, including social media platforms, partner websites, and industry resources. These links are provided for your convenience and do not imply endorsement by DUO Display. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

11. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of France, without regard to its conflict of law provisions. Any disputes arising from or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Paris, France, unless otherwise required by applicable consumer protection laws in your country of residence.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website with an updated "Last updated" date. Your continued use of the Website after any modifications constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and DUO Display regarding your use of the Website. These Terms do not govern the sale or delivery of DUO Display products or services, which are subject to separate commercial agreements.

15. Contact Us

If you have any questions or concerns about these Terms of Service, please contact us: